Refusionspolitik
DANSK:
Returret
I henhold til den danske forbrugeraftalelov har du 14 dages fortrydelsesret fra den dag, du modtager dine varer.
Fortrydelsesretten gælder dog ikke for fødevarer såsom kaffe, da disse betragtes som varer, der hurtigt kan forringes, jf. § 18, stk. 2, nr. 1, jf. § 7, stk. 2, nr. 1.
Andre uåbnede og ubrugte nonfood-produkter i deres originale emballage kan returneres inden for 14 dage efter levering.
For at gøre brug af din fortrydelsesret skal du give os besked på kontakt@breadbykaerup.dk inden for 14 dage efter modtagelsen af dine varer.
Herefter har du 14 dage til at returnere varen, jf. § 19.
Du afholder selv udgifterne til returfragten og er ansvarlig for, at produktet er forsvarligt emballeret.
Tilbagebetaling sker, når vi har modtaget varen og kontrolleret, at den opfylder betingelserne for returnering.
Tilbagebetalingen sker via samme betalingsmetode, som blev anvendt ved købet.
Manglende afhentning og håndtering af returnerede pakker
Hvis en ordre returneres til os, fordi den ikke er blevet afhentet, eller fordi leveringsoplysningerne er forkerte, er ordren ikke automatisk berettiget til tilbagebetaling. Manglende afhentning af en pakke betragtes ikke som en gyldig udøvelse af fortrydelsesretten.
Returnerede pakker opbevares i 14 dage og kan gensendes mod betaling af yderligere fragtomkostninger.
OBS RESERVERING: Fortrydelsesret og returnering
I henhold til den danske forbrugeraftalelov har du 14 dages fortrydelsesret fra den dag, du modtager dine varer.
Fortrydelsesretten gælder dog ikke for fødevarer, jf. § 18, stk. 2, nr. 1, jf. § 7, stk. 2, nr. 1.
OBS RESERVERING: Manglende afhentning af reservationer
Hvis en ordre ikke afhentes senest 30 minutter efter det reserverede afhentningstidspunkt, forbeholder vi os retten til at sætte produkterne tilbage på hylden og sælge dem i butikken.
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ENGLISH:
Right of Withdrawal and Returns
Under the Danish Consumer Contracts Act (Forbrugeraftaleloven), you have a 14-day right of withdrawal from the day you receive your goods.
However, the right of withdrawal does not apply to food products such as coffee, as these are perishable goods, Cf § 18, stk. 2, nr. 1, cf. § 7, stk. 2, nr. 1.
Other unopened and unused non-food products in their original packaging may be returned within 14 days of delivery.
To exercise your right of withdrawal, you must notify us at kontakt@breadbykaerup.dk within 14 days of receiving your goods.
You then have 14 days to return the item, Cf § 19.
Return shipping is at your expense, and you are responsible for ensuring the product is properly packed.
Refunds are issued once the product has been received and verified to meet the return conditions.
Refunds are made to the same payment method used for the purchase.
Missed Pickup & Return Handling
If an order is returned to us because it was not collected or due to incorrect delivery information, the order is not automatically refundable. Failure to collect a parcel is not considered a valid exercise of the right of withdrawal.
Returned packages are stored for 14 days and may be reshipped upon payment of additional shipping costs.
OBS RESERVATION: Right of Withdrawal and Returns
Under the Danish Consumer Contracts Act (Forbrugeraftaleloven), you have a 14-day right of withdrawal from the day you receive your goods.
However, the right of withdrawal does not apply to food products, Cf § 18, stk. 2, nr. 1, cf. § 7, stk. 2, nr. 1.
OBS RESERVATION: Missed Pickup & Return Handling
If an order is not picked up on time within 30 minutes from reservation time, we will keep the right to put the products back on the shelf and sell it in store.